Your privacy is important to Mobile Bonds.This Privacy Policy explains how we collect, use, disclose, transfer and store your information.

Information We Collect

Personal information is data that can be used to uniquely identify or contact a single person.

Our purpose in collecting personal information is to enable you to use the surety bond transaction service that we provide. We only collect personal information about you that we consider necessary for achieving this purpose. Under some circumstances, we may require some additional information, such as but not limited to identification and/or credit card information, to verify the accuracy of your name, address, and other information, and/or process the payment of fees for your use of our services.

If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.

Our Use of Your Information

We use your personal information to facilitate the services you request. We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on Mobile Bonds to: inform you about our services and updates; to process applicable fee payments; detect and protect us against error, fraud and other criminal activity; enforce our Terms and Conditions; and as otherwise described to you at the time of collection, use or disclosure.

Our Disclosure of Your Information

As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes.

We do use third parties that we refer to as “necessary service providers” to facilitate our business and service operations that we provide to you and therefore we may provide some of your personal information directly to these necessary service providers. These necessary service providers are only able to use your information to facilitate the services provided by Mobile Bonds.

Mobile Bonds cooperates with law enforcement inquires, as well as other third parties to enforce laws such as: intellectual property rights, fraud and other rights, to help protect you, the people and organizations that you do business with and  Mobile Bonds. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorized us to) disclose your name, city, province, telephone number, email address, user and transaction history without a court order. However, in an effort to balance your right to, we will not disclose additional information to law enforcement or other government officials without a court order or substantially similar legal procedure, except when the additional disclosure of information is necessary to prevent imminent physical harm or financial loss.

Reviewing and Changing Your Personal Information

We offer you the ability to automatically review and change the personal information you submit to us by logging into  Mobile Bonds and entering the new information yourself. You can change your password, email address and contact information by going to Profile. You must promptly update your information if it changes or is inaccurate. The change of information will not alter the historical information recorded in the application.

We will retain in our files some personal information you may request us to remove in order to prevent fraud, collect any fees owed, resolve problems, assist with any investigations, enforce our Terms and Conditions and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your request.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and the Terms and Conditions unless a longer retention period is required or permitted by law.

Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties that use Mobile Bonds, or other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them. Mobile Bonds does not control the privacy policies of third parties, you are subject to the privacy customs and policies of that third party.

Security

Your information is stored and processed on computers located in North America.Mobile Bonds uses procedural and technical safeguards to protect your personal information against loss or theft, as well as against unauthorized access or disclosure, to protect your privacy, including firewalls and encryption. We employ different security techniques to protect such data from unauthorized access by users inside and outside the company. However, you will agree that perfect security is not available on the Internet.

Contact

If you have questions or concerns, please contact Mobile Bonds by email at privacy@mobilebonds.com

Last Updated: August 22, 2013

ADDRESS

Support Hours

  • Monday-Friday : 8:00 am to 8:00 pm
  • Saturday-Sunday : Closed

Contact

Just like our service, we are a mobile company and our people are on-the-go. The best way to reach us is by email. We will respond to your inquiry within 24 hours.